Policies

Issue 02, Dated; 04th January 2018

The overall goal of Electro South West is to provide products and services of the highest quality. To this end it is the policy of the company to ensure the quality management system is effective and conforms to the requirements of ISO 9001. In order to achieve this objective the company shall;
Determine the needs and expectations of customers and other interested parties.
Establish policies, objectives and a work environment necessary to motivate the organization to satisfy these requirements.
Plan, resource and manage a system of interconnected processes necessary to implement the policy and attain the objectives.
Measure and analyse the adequacy, efficiency and effectiveness of each process in fulfilling its purpose and objectives.
Pursue the continual improvement of the system from an objective evaluation of its performance.

Issue 02, Dated; 04th January 2018

Electro South West Ltd is fully committed to the achievement of sound environmental performance via the minimisation of our environmental impacts. In order to attain this objective the company shall;
Commit to the protection of the environment and the prevention of pollution in order to reduce adverse environmental impacts.
Ensure compliance with applicable compliance obligations.
Establish policies and objectives for the continual improvement of the management system to enhance our environmental performance.
Ensure this environmental policy is implemented, maintained, reviewed and is communicated to all persons working for or on behalf of the company.
Ensure this policy is available to interested parties.

The Waste Electrical and Electronic Equipment Regulations 2013

The Waste Electrical and Electronic Equipment (WEEE) Directive requires UK distributors to maximise separate collection and environmentally friendly processing of WEEE. UK distributors (including retailers) are required to provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge. As a responsible retailer, we have met these requirements by offering all customers buying new electrical and electronic equipment free take back of their old electricals on a like for like basis.

If you are buying a new electrical item, we will recycle your old one please contact us for details.

Unwanted electrical equipment is the UK’s fastest growing type of waste. Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle, electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination – harming wildlife and human health.
We are pleased to offer our customers the chance to recycle their old electrical items when purchasing a new item from us. Please speak to a member of staff for details on how to dispose of your Waste Electrical or Electronic Equipment (WEEE).

To remind you that old electrical equipment can be recycled, it is now marked with a crossed-out wheeled bin symbol. Please do not throw any electrical equipment (including those marked with the crossed out wheeled bin symbol) in your bin.

Electro South West Ltd is fully committed to the prevention of injury and ill health via the minimisation of risks. In order to attain these objectives the company shall;
Commit to the prevention of injury and ill health.

Ensure compliance with applicable legal and other requirements.
Pursue continual improvement from an objective evaluation of our occupational health and safety performance.

Ensure this health and safety policy is implemented, maintained, reviewed and is communicated to all persons working for or under the control of the company.
Ensure this policy is available to interested parties.